State Farm® Insurance Agent Justin Clemmons

"I asked the office about filing a renters insurance claim and explained the situation in detail. They encouraged me to file it even though it was just for hotel accommodations. I explained we were not claiming any structural damage etc because again we were renting and it was owners responsibility- and they had just done a full inspection before the kitchen sink pipe leaked (but this leak wasn't visible initially and left zero water on anything). It appears the leak began BEHIND the wall so of course it was missed. They denied the hotel stay during remediation etc because mold is excluded but so are certain types of leaks. Unless a pipe explodes apparently everything else is excluded. Thats almost fine despite the unreasonable logic. The problem is this claim was denied but now I'm told MY rates will go up. I am being told this would not be just renters insurance but homeowners insurance. What they're using to do this: The information from the Homeowner, the work THEY had done for THEIR structural failure that they didn't even file a claim with (they paid out of pocket I found out later). Its clear to see why. I am being punished for likely 7 years for a denied claim likely worth $1000 or less. State Farm will net tens of thousands in fees if they target homeowners. Remember this is the same company featured in the news for harming the CA wildfire victims who are now suing. There was a time in the early 1900s no one put up with this sordid morally bankrupt behavior that's now simply called "just business" with banks and insurance companies. Research the midwest farmers, particularly in Michigan, who bid down auction prices to buy back farms and return them to their neighbors. Nooses were even set up as a stark visual warning to anyone thinking of bidding high. We've lost that integrity because banks and insurance companies have sanitized these practices to make them appear good or even moral. Folks, have we lost all perspective and discernment here. Its all about corp profits, sales targets, that new Range Rover, private education and more, more, more stuff, things, and awards, attaboys and internal competition - at what expense? Integrity, morality, and perhaps their hearts and souls (but it APPEARS acceptable). No Louisiana resident has to take this sanitized abuse that is literally being sold - you have options. They act like your buddies...until you file a claim. I encourage everyone to stand against bad practices and frankly WITH the CA wildfire victims and hurricane victims to find better alternatives. This is one way to show your support for them. If every office loses 100 people that would make an impact. I'll start a Change.org petition to assist. I'm thinking about making it a competition with targets. If they'll screw you over perpetually for just $500 or $1000 on a denied claim, even using info from others to hammer you, what do think they'll do with a 10K, 50K, or 100K claim? At what lengths will they go to obtain information on you which could be slanted in any way they wish? Think they're not using data mining, AI etc no matter how accurate or inaccurate the info is? To our state reps, AG, DAs and private attorneys...the answer is yes, I'm interested in helping with investigations or anything else I can do to serve or help."

"I had the pleasure of working with Mr. Brandon at the Mandeville La. Location and I must say I am very pleased with the services he provided for me from Vehicle insurance to life insurance. He was very professional and knowledgeable about his work and made sure we were satisfied with everything we got. If I had to deal with another person in life with my financial needs it would be him!( but we all know there are not some good people, that will not give any knowledge ) Going forward I would recommend Brandon to anyone that’s looking for any type of insurance. I really appreciated him to the fullest. Thanks again Mr. Brandon you were AWESOME!"

"Brandon was super super helpful, he communicated to me throughout the entire process and made it very easy to understand. Definitely going to ask for him again."

"I had a great experience with Brandon.Everything was cool good guy"

"Great experience with State Farm! We worked with Shannon Avance who is absolutely amazing (so make sure y'all ask for her). She was able to get us numerous discounts and decrease our plan by almost 50% from our previous insurance."

"The agent I spoke with Brandon was very knowledgeable, informative, and answered all the questions I needed to know and took care of everything I needed in a reasonable amount of time. Also if I have any further questions, he will be the one I’ll contact Great Customer Service!!!!!"

"Brandon was incredibly helpful setting up a policy for me! I had never used an agent before and he saved me so much money compared to my online quote. He also helped set up renters insurance for me! Great experience and it took under 10 mins to set everything up. Thanks Brandon!"

"Hannah and Justin are a pleasure to work with and do a great job of helping you understand the coverage that you are receiving with their policies!"

"Mrs. Hannah did a Really Really Great job at following up with me & serving me a wonderful policy that I am really happy to have because I am saving money! I always did like Statefarm. After shopping around, I told her I decided I didn’t want the policy because my current holder had found me something cheaper. I briefly explained the new offered policy to Mrs. Hannah, she accepted it and a few hours later she’d texted me & informed me that I would be paying more for the current offered on the other company via the down payment although the monthly charge was $10 cheaper than Statefarm for the 6 months. Plus State Farm is policies age going down by the Month!! So I thought about it, called her back & she patiently explained it to me, & that’s what made me get on with state Farm. (My policy even went down a few bucks in the time I’d first given her my vehicle info to the day I paid the policy. No down payment, unlike other policies)!! Mrs. Hannah is a Great, wonderful & very sweet Agent. I’m Glad to be apart of the Statefarm team!!"

"Big shoutout to Gentry Scott with State Farm in Mandeville! After adding a 16-year-old driver with another insurance company, Gentry was able to save our family $400 on insurance 🙌. She’s been nothing but polite, patient, and super helpful with all the questions I had. If you’ve been thinking about checking your rates, definitely give her a call."

"Brandon was awesome. He was available to help me at my convenience, he saved me money, and he I did not have to do anything."

"I spoke with Brandon S. over the phone! He was incredible! Brandon helped me not only get my auto insurance at a better price than my previous insurance, he explained coverage to me so we could find a plan that fit me! Thanks Brandon!"

"I want to thank “Gentry” for assisting me She was amazing and very helpful “THANKS GENTRY”!"

"Brandon is awesome, he was very knowledgeable and didn’t try to over sales me. I’m paying half as much as I did with my old policy."

"Excellent service, friendly knowledgeable agent."

"Brandon was so helpful and kind! He got me a quote for car insurance quickly and I also added life insurance! I called other insurance companies to get quotes but Brandon by far gave the absolute best customer service! I switched to State Farm!"

"Hannah Lewis is amazing! She helped me lower my car insurance and made the whole process quick and stress-free. She was super knowledgeable, patient, and took the time to explain everything in a way that made sense. I really appreciate her honesty and how she looked out for the best deal for me. If you’re shopping for insurance, I highly recommend giving Hannah a call!"

"Brandon was very professional in answering all of my questions with a very nice attitude he didn't talk over my questions he listened to me and explained in detail Brandon keep up the good work."

"Very nice, very helpful and knowledgeable in helping lower our insurance rates."

"Great experience! Give them a try you won’t be disappointed"

"Emma made this experience so quick and easy for me. I made the decision to switch to State Farm & was able to go in the very next day. Emily explained things in terms that were easy to understand. She offered two other insurance policies to add, (renters and life) explained the benefits, but did not push me to add them on right then and there. She sent me home with information on the two additional policies and gave me time to decide without pressure. Justin came in and introduced himself while I was in the office. He was friendly and welcoming. They offered me State Farm merch on my way out! Editing to add: Today I had my auto insurance policy rewritten by Brandon over the phone. He was so helpful and patient with me. He explained things in a way that was easy to understand and made me feel confident in my own decisions."

"Brandon black was very hopeful worked with me and help me get and affordable price for my home and car insurance"

"Brandon made the process of getting auto insurance a breeze. His communication, understanding, and efficiency made this experience very pleasurable."

"Brandon was patient and very kind. I enjoyed working with him, and trust this is coming from a person truly prefers contactless insurance purchases; Brandon made the experience quite pleasant."

"Hannah is super nice and will let you know what’s going to happen in the future with rates! Switched from USAA to Statefarm and rates were significantly lower"